Privacy Policy

1. Introduction

Welcome to ByteMyPC. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices with regards to your personal information, please contact us at daniel.fitton2@gmail.com.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you request a quote, book a repair, or communicate with us. This includes:

• Personal Identifiers: Name, physical address, email address, and phone number.
• Repair Details: Device type, model, serial numbers, and description of issues.
• Payment Information: We collect data necessary to process your payment if you make purchases, such as your payment instrument number.

3. How We Use Your Information

We use the information we collect or receive:

• To provide the repair services you requested.
• To communicate with you regarding your repair status.
• To process payments and prevent fraud.
• To comply with legal obligations.

4. Data Sharing

We do not share your personal data with third parties for marketing purposes. We only share information with third-party service providers (such as payment processors) as necessary to complete your repair and transaction. No 3rd parties are given access to your data beyond what is strictly required for technical operations.

5. Data Retention

We retain your repair records and associated personal information indefinitely to provide ongoing support and maintain a history of your device maintenance, unless you explicitly request the deletion of your data.

6. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate information.
• Right to Erasure (Deletion): You can request that we delete your personal data from our systems.
• Right to Portability (Export): You can request that we provide your data in a machine-readable format for transfer to another service.

To exercise any of these rights, please email us at daniel.fitton2@gmail.com.

7. Cookies

We do not use tracking or analytics cookies on this website. We only use essential session identifiers that are necessary for the website to function correctly.